Flex CSC Systems

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Flex CSC is the industry’s first low-cost, virtually “shrink-wrapped” ETC Customer Service Center software package. It is a feature-rich system that is specially designed to meet the needs of small to mid-size toll agencies and toll road concessionaires.

It provides all of the functions needed to securely manage personal and corporate accounts, tags, toll transaction histories, automated account replenishments, customer service operations, cases, notes, and more. Some key features include:

Easy-to-use web browser-based GUI screens and reports allow your CSC staff to provide fast and accurate customer service. Also included, is a fully integrated and extremely powerful Customer Relationship Management (CRM) system which serves as the “platform” for all CSC operations.

Customer Service

Additional Features: